Custom Admin Portal
Quick Links
The admin portal features a user dashboard, usage reports, marketing resources, account search and modification functions, and a QR code generator. Once your landing page is live, we will assign the primary contact at your library as the super-admin, and they will be able to grant admin privileges to library staff.
How To Access the Admin Portal
A Creativebug account is required to access the admin portal. To create a Creativebug account, visit your library’s custom landing page URL and enter the required fields to authenticate. From there, create a login using an email address and password of your choosing. These credentials will be used to sign into your Creativebug account AND the admin portal, once you have been granted admin permissions. There is no limit to the number of library staff that can be assigned admin permissions.
If you have questions or need support with accessing your Admin Portal or assigning Staff or Admins, please contact Customer Success Manager, Theresa King.
Logging Into the Admin Portal
After you have authenticated, you should see the following page. Click on the link circled below to reach the admin portal. The hyperlink will open a new window and should automatically populate your library’s name in the “Library Name” field. We recommend bookmarking this tab for future reference.
Assigning Admin Privileges
Login to the admin portal and navigate to "Account Info" tab on the left-side menu. From there, you can search for an account that has already been created or create a new account using the "Create New Patron/ Staff Account" button.
When opting to create a new account, you will enter the person's name, email address, set a temporary password, library card number, and account type.
Usage Dashboard
The usage dashboard showcases patron activity for the last 30 days, reflected in the bar chart and widgets to the right. The Total Usage Summary section is located below the bar chart and reflects the monthly summary of patron activity going back 36 months. Use the Download Total Usage Summary to export the data to a CSV file. If you need data further back than 36 months, please reach out to the Creativebug team.
Library Dashboard Guide
This dashboard guide provides a more detailed explanation of the data collected within the admin portal.
Reports
Three additional reports are available for download in the portal under the "Reports" section: Viewing Summary, Printables, and Live Events. Custom date ranges may be selected for all three reports.
The Viewing Summary Report details the classes that patrons watched in their entirety during a particular month, including the date, class title, category, duration of viewing, number of unique class views, number of videos viewed, average viewing duration, and number of class completions.
Example of the downloaded Class Views report:
The Printables Report details the patterns and printables patrons have downloaded during a particular month, including the date, pattern title, category and number of downloads.
Example of the downloaded Printables report:
The Live Events Report summarizes the number of registrants from your library for each Live Event, including the date and event title.
Resources
Instructional Guides, Promotional Resources, MARC Files and more
The Resources section of the admin portal provides access to promotional and training materials, instructional guides, MARC Records, and your library's custom QR code.
Your custom QR code is perfect for adding to printed materials to display in your library!
In the Admin Portal Instructional Guides folder, you’ll find instructions on how to create your library’s custom hyperlinks to classes featured in our programming guides, class series, individual classes, and new monthly classes. We also include a PDF of the “Creativebug Custom Admin Portal” section of this Welcome Guide as a PDF.
In the Creativebug Digital Toolkit folder, you’ll find resources to promote the Creativebug Platform, New Monthly Classes and Seasonal Programming.
In the Creativebug Platform Promotional Assets folder, you will find email banners, logos, printable, social media assets and video you can use to promote Creativebug as a resource to your patrons.
In the New Creativebug Classes By Month folder, you’ll find assets you can use to promote the newest, seasonal Creativebug Classes, including a promotional PDF that can be printed or shared electronically and social media assets to promote individual classes.
In the Seasonal Programming folder, you’ll find programming guides, reading programs and promotional materials to support these programs within your library. We are dedicated to expanding our programming guides and welcome any feedback or requests. Please reach out to the Creativebug team with any feedback.
Custom Designed Bookmarks
In addition to the digital assets provided, we also offer custom-designed bookmarks.
For U.S.-based libraries, we offer up to 1,000 custom-designed bookmarks printed and shipped to the library. To request bookmarks, please fill out the required information here.
For libraries outside the U.S., we create custom-designed bookmark files featuring the library’s logo for the library to download and to print in-house or at the printer of their choice. Please fill out the required information here and we will email you the digital file.
MARC files are available for download, should you choose to use them. They are updated daily, and new delta files are available for the previous month on the first of each month. The date the records were last updated is noted below the group of files and folders.
The delta MARC files are available on a rolling basis for the previous three months.
Direct Class Links + QR Codes - Custom Hyperlink Instructions
Easily share or hyperlink your library’s customized links to individual Creativebug classes or class pages via social media or email. Classes are searchable by seasonality, topic, skill level, etc.
We provide an Instructional Guide, featured below that can also be downloaded via your admin portal within the Resources > Admin Portal Instructional Guide. In this example we focus on “New Releases” which is specific to new class releases each month.
STEP 2
Click on “Direct Class Links” from the menu on the lefthand side of the portal home page. Type “New Releases” in the Select a class: field. Select “New Releases//Lookbook” from the list.
STEP 3
To share the link to your custom url, simply click “Copy Link”. Now you’re ready to share the link in email, social media, or feature it on your website.
To download the QR code, click on the QR image, then “Download”. Once downloaded, the QR code can be added to printed materials such as posters, shelf talkers, postcards, bookmarks, etc. Additionally, you can feature the class QR code on digital displays promoting Creativebug within your library or library makerspace.
Want to share your library’s custom hyperlink to a specific class within this class series? Simply make note of the class title and follow the instructions above.
You can also download your library’s custom landing page QR code. Download the QR code from the Resources folder.
It is important to note: if you link directly to a class (or other content) on Creativebug.com your patrons will not be able to access the content unless they have previously authenticated via your custom Creativebug landing page AND created a Creativebug account.
Using the Direct Class Links feature refers patrons to your custom Creativebug landing page where those who have not authenticated and/or created their Creativebug account can do so. For those who already have an account, they will need to sign in to view the content.
If using Patron API or Proxy Server authentication methods, your patrons will be re-directed to your library’s landing page where they will need to sign in before accessing the Creativebug content.
